- Shipping & Returns
Shipping & Returns
ENGRAVED ITEM ARE NOT RETURNABLE.
You may return unopened items that are not Engraved within 30 days of delivery for a full merchandise refund. No refund on shipping fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply give us a call. 1-203-966-8409